Legal
Privacy policy
This policy explains what BUYSTIX collects, how it is used, and the choices you have over your data.
Draft for legal review
This page is a scaffold written for BUYSTIX lawyers to review and settle before launch. It is not final, and it does not replace legal advice. Retention periods and analytics tooling marked below are still to be confirmed by counsel.
1. What we collect
Account details you provide, such as your name, phone number, and email address. Order and chat evidence tied to your deals, including messages, photos, videos, and voice notes. Verification documents, such as an ID photo and a selfie, when you choose to verify. Device and usage data from your use of the app and website, including push tokens for order notifications. Messages you send to support.
2. How we use it
To run escrow and your orders, verify vendors, resolve disputes, keep the platform safe, and send you order notifications. We do not sell your personal data.
3. Sharing
We share data only as needed to run the service: with payment processing partners when a payment is processed, with staff handling your dispute or support ticket, and where the law requires it. Your public listing photos and storefront details are visible to everyone by design.
4. Photos and evidence
Photos attached to an order stay attached to that order as dispute evidence. Listing photos you publish are public. Verification documents are never public and are visible only to you and to staff reviewing your verification.
5. Retention
We keep order and dispute records for as long as needed to resolve issues and meet legal duties. Exact retention periods are to be settled by counsel and will be stated here in the final policy.
6. Your choices
You can update your details in your profile. You can ask us to correct or delete your data through support, including asking for account deletion. You can manage notification permissions on your device.
7. Security
We protect your data with industry standard measures, including authenticated access to private files and per account rate limits. No system is perfectly secure, and you should keep your login details private and never share login codes with anyone.
8. Cookies and analytics
The website uses analytics to understand how the site is used and to improve it. The exact analytics tooling and cookie list are to be confirmed by counsel and will be stated here in the final policy.
9. Changes and contact
We may update this policy as the platform grows. Material changes will be announced in the app and on the website before they take effect. Questions about your data go to support.
Last updated: 24 October 2026 (draft).